- The transaction is considered completed when you receive a confirmation email with a QR code or order code from DiDiket.

- Products that have been purchased cannot be exchanged, changed or canceled for any reason.

- If the ticket or barcode is lost (not including paper tickets), the ticket will be reissued by DiDiket when there is a payment transaction history and purchase history in the account on the DiDiket E-commerce Trading Floor. However, the ticket has been Scanned and proofread at an event will not be reissued under any reason.

It is the Seller's responsibility to communicate its return policy to the Buyer and to refund the Buyer through other websites or services. If the Buyer desires a refund, a request must be sent to the organizer.

All communications or disputes regarding refunds are between Seller and Buyer and DiDiket shall not be liable under any circumstances for refunds, errors in refunds.

All communications and disputes relating to chargebacks and refunds are between the Organizers and the Buyer and DiDiket shall not be liable for any refunds by the Buyer.

In case the service or event is canceled or there is an adjustment in the service price, DiDiket refunds the customer and the amount will be transferred to the account under the name of the customer who paid or the card the customer used. Used for initial payment. Refund amount is determined by the event organizer / supplier. These policies may vary depending on the type of event and the conditions of the refund.